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Frequently Asked Questions
Everything you need to know about the platform and how it works.
Do my guests need to download an app?
How do 4K photos upload so fast?
Can guests download the photos?
How long do our photos stay online?
Can I upgrade my tier after the event starts?
What happens when the Cloud Retention period ends?
Are there any hidden fees or subscriptions?
Do my guests have to pay to download photos?